121 uppsatser · sida 1 av 9
En jämförelse mellan företag som reviderats av Big Four och företag som reviderats av någon annan revisionsbyrå
… which service quality is important. Audit quality can thus be separated into technical quality, which is defined as the probability that the auditor both discovers and reports a breach in the client’s accounting system, and service quality, which relates to the provision of …
En undersökning av Boken kommer verksamheten och några användares upplevelser av servicekvalitet
… Grönroos. The theory makes a distinction between two kinds of service quality, technical vs functional quality, as experienced by the user through the profile of the organization. The users opinion of excellent service quality is the main issue of Grönroos' theory. The study is …
… communication, trust, commitment, and shared benefits is more important than technical competence development in achieving a higher level of service quality. All hierarchical levels of the organization must be involved in these processes, laterally as well as vertically …
… is to present a model that illuminates the important factors when deriving technical information from market data within a company. For companies to be able to become and stay competitive in the market, product quality is an important factor. Whilst good product quality leads to …
Att välja tekniska lösningar för digitalisering
… Swedish dramatical works through the Dramawebben projekt, whilefocusing on the technical solutions. Four different data collection methods have been applied.Interviews and a questionaire with open-ended questions were the two primary tools. Adocument analysis and observations …
… added services are to offer the customer test products and assistance from technical staff in how to use the products properly. Examples of transaction services can be digital marketplaces where customers can send their orders over the internet. In this stage of the buying …
en begreppsanalys
… prerequisites are significantly different between the male dominated technical administration and the female dominated care and educational administration. Studies also show that what the highest managerial organisation gives priority to, often permeate the whole organisation …
En utvärdering av en organisations utbildning i konsultativt arbetssätt
… prerequisites are significantly different between the male dominated technical administration and the female dominated care and educational administration. Studies also show that what the highest managerial organisation gives priority to, often permeate the whole organisation …
Kommunchefers föreställningar om ledarskap och genus i äldreomsorgen respektive i teknisk förvaltning
… prerequisites are significantly different between the male dominated technical administration and the female dominated care and educational administration. Studies also show that what the highest managerial organisation gives priority to, often permeate the whole organisation …
… should be extended into the mobile area, and if so, what organizational and technical challenges app development imposes. To address this problem, a qualitative investigation was carried out with three main groups of respondents: comparable companies that have faced similar …
… this service available for everyone that uses a cell phone - not only the technical ones? What kind of responsibility do the operators have? To change from the Internet based platform to the mobile platform could contain some difficult tasks. Even if some technical issues …
Möjligheter och förutsättningar för personal och verksamhet att arbeta med bemötandefrågor på bibliotek.
… library setting will become more important in the future as a response to the technical evolution and all the automated elements in our society. The importance of actual meetings in-crease as our society increasingly communicates via digital means.
En kvalitativ studie om värdeskapande vid mänsklig och teknisk interaktion
… solutions (Salomonson et al., 2013). These technological solutions, the technical interaction, are often referred to as self-service systems. These systems enables the customer to carry out the tasks previously performed by the company (Hilton and Hughes, 2013). A growing number …
… routine maintenance?When is this responsibility valid?What demands does the technical service have on responsibilities for the routine maintenance?How are these demands met?How ought to be responsible for the routine maintenance? To answer these questions the author has chosen …
En analys av nuläget samt framtagande av rekommendation för framtida utveckling
… systems and software.Theoretical discussions regarding work measurement, socio-technical systems andpreparation of change projects has been used as a foundation for understanding theissues surrounding work measurement systems.Our results show a series of demands both internally …
